Savannah

Privacy Policy

Your privacy and the security of your personal data are extremely important to us.

Last Updated: July 4, 2026

Welcome to Trip Genius Advisory Tours & Safaris. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our safari booking services. Please read this policy carefully.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you book a safari or contact us.
  • Travel & Booking Information: Passport details, dietary requirements, medical conditions, and emergency contact details necessary for booking flights, accommodations, and permits (e.g., Gorilla trekking permits).
  • Financial Data: Data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase our services. All payment information is handled securely by our payment processors.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized safari experience. Specifically, we may use information collected about you to:

  • Fulfill and manage your safari bookings, hotel reservations, and park permits.
  • Communicate with you regarding your travel itinerary and answer your inquiries.
  • Send you administrative information, such as confirmation emails, travel alerts, and policy updates.
  • Protect against fraudulent transactions and ensure the safety of our guests.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including hotels, lodges, airlines, and local transport providers required to fulfill your itinerary.
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Trip Genius Advisory Tours & Safaris

5th Floor, Town House, Kaunda Street, Nairobi, Kenya +254 745 344 500 info@tripgeniusadvisorysafaris.com